HPE Foundation Care Next Business Day Exchange Service Post Warranty - Utökat serviceavtal (förnyelse) - utbyte - 1 år - leverans - 9x5 - svarstid: NBD - för P/N: JG960A, JG960AR

HPE Foundation Care Next Business Day Exchange Service Post Warranty - Utökat serviceavtal (förnyelse) - utbyte - 1 år - leverans - 9x5 - svarstid: NBD - för P/N: JG960A, JG960AR H32XYPE
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Inleverans: 2022-08-04
Hewlett Packard EnterpriseTillverkareHewlett Packard EnterpriseArtnr
H32XYPE
 
  • Escalation management
  • HPE electronic remote support
  • Access to electronic support information and services
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Firmware updates for selected products
  • Access to technical resources
  • Software support
  • Installation advisory support
  • Software features and operational support
  • Software product and documentation updates
HPE Foundation Care Service is a comprehensive combination of hardware and software solutions aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service enables remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

For eligible HPE hardware products, this service may enable Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license.

 

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